Utility Billing

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The City of Tulare services include water, sewer and garbage, recycling and green waste collection. The current service rates are as follows:

The utility billing phone number, 559-684-4260, is staffed from 8:00 AM to 5:00 PM, Monday through Friday. Walk-in service is available between 8:00 AM to 5:00 PM, Monday through Friday at 411 E Kern Ave. Closed on City Holidays.

Billing Period

Utility billing occurs once a month for a one month period. Bills are mailed out on the 1st of every month and due every 20th (if the 20th falls on a weekend or City holiday it is due the next business day).

Payments

Payments may be mailed to:

City of Tulare
411 E Kern Ave
Tulare, CA 93274

Payments must be received by the due date; postmarks are not accepted as a proof of on-time payment.

Utility bills can also be paid at City Hall. You can pay your bill in-person at the payment windows. We accept cash, check, money order, credit/debit cards, Apple Pay and Google Pay, we do not accept American Express. You can also drop a check or money order into one of our two drop boxes, please do not put cash in either drop box. One drop box is located to the right of the payment windows inside City Hall and the other is located outside behind City Hall. Payments received in the drop box are given next-day credit and on the due date payments are given same-day credit if payment is received before 5:00 PM.

Please note, when you move within the City of Tulare, a new customer number is assigned. Any online payments made for the new address must reference the new customer number to avoid a delay in processing.

There are several ways to pay your bill for your convenience:

Online or Phone Utility Bill Payment

You can pay by phone or online with your credit or debit card without fees.

Pay Online at www.tulare.ca.gov/pay

Call (559) 684-4260, Option 1 to Pay by Phone

Automatic Bill Payment

The City of Tulare offers ACH and credit/debit card autopay. ACH payments are when payments are made from a checking or savings account. When you are enrolled in autopay, your selected payment method will automatically be charged on the 20th of every month for the balance due on your account.

Enroll for either of these services:

Online at www.tulare.ca.gov/pay

Visit the payment window in-person at 411 E Kern Ave.

Checking Authorizing Form - English

Checking Authorizing Form - Spanish

To Start Utility Services:

New residents may fill out a Utility Service Application, sign & return to City Hall, located at 411 E Kern Ave.

Owners: You will be required to show a picture ID and provide proof of ownership (Escrow documents, tax bill, etc.). A $5.00 Signup Fee is charged and can be included on the first month's bill.

Renters: You will be required to show a picture ID and provide a signed rental or lease agreement. A $5.00 Signup Fee is charged and can be included on the first month's bill.

To Stop Utility Services:

A signature is required to discontinue services. You may come to City Hall to accomplish this or mail or fax a written and signed request. You can also use the Utility Service Application to turn off or discontinue services. The Utility Billing fax number is 559-685-2366.

If a written and signed request to discontinue billing in your name is not received, you will be responsible for all charges incurred.